FAQS

What are shipping times ?

  • Certain items in our inventory are crafted on a made-to-order basis, a practice aimed at minimising waste and promoting environmental sustainability. Kindly anticipate a shipment processing time of 2-3 weeks for these items.

  • Alternatively, products readily available in our stock are dispatched within the same week. We sincerely thank you for your understanding and patience.

What size should I buy?

  • Size guides can be found beneath the product description for each item.

Can I get a refund or exchange?

  • Refunds or exchanges are exclusively permissible in the event that the customer receives defective items.
  • Refunds will not be granted in cases where customers purchase incorrect sizes or items.

STEADY CODE OF ETHICS

In our unwavering pursuit of excellence, Steady is dedicated to continuous innovation, emphasizing a culture aligned with our deep commitment to community, environment, and artistic standards. We conscientiously uphold these responsibilities, prioritizing the creation of clothing and accessories through diverse techniques, materials, and the highest craftsmanship standards.

Additionally, we enforce mutual standards and responsibilities for our couriers and delivery teams, ensuring a seamless and efficient transaction from Steady to you. We call upon all individuals associated with Steady to uphold honesty and integrity in their day-to-day activities, fostering collective commitment and guiding our growth with shared values.

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